For fully electric and plug-in hybrid vehicles, releasing the charging cable may be necessary when there is a problem with the vehicle while it is charging. Even when the charging cable cannot be removed in the usual way, the Crash Recovery System offers first responders a helping hand.

Clicking on the charging cable symbol to the vehicle’s left in the Rescue sheet, opens the Charging cable screen. Here, the charging cable can be safely released by going through the steps with information from the respective vehicle, if available.